FAQ
What kind of data do we collect?
What is Influencer Score?
What is ESMR?
How do I get PDF reports and what’s in it?
How to use required or excluded keywords?
Brand24 Global Inc., a Delaware corporation is the “Controller” of personal data and Brand24 and other corporate affiliates are “Processors” and Brand24 S.A. is Brand24’s designated represented in the European Union.
Your personal data will be processed for presentation to the client for whom Brand24 Global Inc. conducts the monitoring of keywords specified by our clients, posted on the Internet
We process the following personal data: name, surname or nickname on a social network or online forum where you have used keywords defined by the client with whom we work.
The legal basis for the processing of your data is Article 6 (1) (f) of the GDPR. The legitimate interest of Brand24 Global Inc. is to provide our clients with information about comments and posts posted by internet users with keywords specified by our clients.
Your personal data may be shared with the following parties: 1. Clients for whom Brand24 Global Inc. conducts the monitoring of specified key words, posted on the Internet 2. Hosting and software providers
Personal data will be processed for the duration of the provision of services by Brand24 Global Inc. for the clients for whom Brand24 Global Inc. conducts the monitoring of specified keywords, posted on the Internet or until you oppose your personal data being used for such purposes.
Where and how we obtain your personal data. They come from publicly accessible online forums and social networks where you have published information containing keywords specified by our clients.
You are entitled to object to the processing of any personal data for reasons related to your particular situation.