https://brand24.com/blog Insights, analyses & case studies Wed, 29 Jun 2022 10:11:47 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.1 https://brand24.com/blog/protect-reputation-social-listening/ Mon, 30 Mar 2020 06:19:00 +0000 http://blog.brand24.com/?p=102309 Social media and the Internet give you enormous exposure. Make sure you know what customers are saying about you.

The post How to protect your reputation with social listening? first appeared on Brand24.]]> https://brand24.com/blog/world-class-customer-service-with-media-monitoring-tools/ Tue, 12 Nov 2019 07:56:55 +0000 https://brand24.com/blog/?p=142401 At the end of the day, your customers are the ones, who pay your bills. That's why they should be the apple of your eye. Finf out how media monitoring tools can help you to take your customer service skills to the world-class level!

The post How Media Monitoring Tools Can Help You in Customer Service? first appeared on Brand24.]]> https://brand24.com/blog/10-tips-for-online-review-management/ Tue, 10 Sep 2019 17:51:55 +0000 https://brand24.com/blog/?p=136584 Online reviews can both make or break your business. Read about 10 tips for successful online review management to know how to use reviews to boost your business!

The post 10 Tips for Successful Online Review Management first appeared on Brand24.]]> https://brand24.com/blog/bad-reviews/ Thu, 30 May 2019 12:27:01 +0000 https://brand24.com/blog/?p=128868 Bad reviews are good. For real. Learn how to handle them to change the attitude of unhappy customers.

The post Bad Reviews and What to Do About Them first appeared on Brand24.]]> https://brand24.com/blog/10-reasons-why-you-should-become-friends-with-socialmediamonitoring/ Tue, 23 Oct 2018 09:18:37 +0000 https://brand24.com/blog/?p=119013 You've heard about Social Media Monitoring but don't know how it works? Or maybe you doubt its effectiveness? Here are 10 reasons why you SHOULD use Social Media

The post 10 Reasons Why You Should Become Friends With Social Media Monitoring first appeared on Brand24.]]> https://brand24.com/blog/why-you-should-include-customer-reviews-on-your-website/ Fri, 31 Aug 2018 11:42:24 +0000 https://brand24.com/blog/?p=116997 Customer reviews can boost your conversion rates and establish your brand position as an industry leader. Here's how to include customer reviews on your website!

The post Why you should include customer reviews on your website? first appeared on Brand24.]]> https://brand24.com/blog/customer-service-best-practices/ Fri, 27 Jul 2018 07:26:26 +0000 https://brand24.com/blog/?p=115092 Customer service is vital to surviving in our overly competitive world. This post provides 8 customer service best practices that will make your company thrive.

The post Customer Service Best Practices first appeared on Brand24.]]> https://brand24.com/blog/how-building-brand-loyalty-will-increase-your-revenue/ Mon, 16 Jul 2018 15:05:56 +0000 https://brand24.com/blog/?p=114771 It is much easier to market and sell to already existing customers. Here's how to boost your customer experience and establish long-term customer relationships.

The post How Building Brand Loyalty Will Increase Your Revenue first appeared on Brand24.]]> https://brand24.com/blog/8-tipstricks-to-boost-your-customer-retention-rate/ Tue, 26 Jun 2018 15:13:54 +0000 https://brand24.com/blog/?p=113976 Customer retention is much cheaper and easier than customer acquisition. In this post, you will learn how to attract the customers you already have.

The post 8 Tips&Tricks to Boost Your Customer Retention Rate first appeared on Brand24.]]> https://brand24.com/blog/is-customer-trust-the-currency-of-the-future/ Wed, 20 Jun 2018 13:41:19 +0000 https://brand24.com/blog/?p=113799 Customers are much more willing to buy a product from a company they trust. You can develop trust by listening to your customers and showing that you care.

The post Is Customer Trust the Currency of the Future? first appeared on Brand24.]]>